Air India recently announced the introduction of an elevated multicourse fine dining service for guests in Business Class on the airline's long-haul and ultra long-haul routes. Launched on flights between India and the United Kingdom (Heathrow, Gatwick, Birmingham), the enhanced service will be progressively expanded across Air India's Airbus A350, Boeing 787-9 and Boeing 777-300 aircraft, further enhancing the premium inflight dining experience on other international routes. This new service places Air India alongside leading international airlines that offer restaurant-style fine dining experiences in Business Class, further strengthening the airline's premium proposition and setting benchmarks in global service excellence.
Rajesh Dogra, Chief Customer Experience Officer, Air India, said: "At Air India, we are continually reimagining every aspect of the customer experience. The introduction of our fine dining-style, courseby-course meal service in Business Class is another step in our broader Air India transformation journey, creating a globally benchmarked premium travel experience while remaining rooted in the warmth and authenticity of Indian hospitality. This will further elevate the onboard hospitality experience through thoughtful design, refined presentation, and personalised service."
